kamarhati Municipality

W.B Right to Public Service Act2013

Items / Services provided to Citizen	Time frame
Time for Citizen Interaction with Municipal officers Employees	Monday to Friday From: 10:30 AM to 5:30 PM Saturday From: 10:30 to 2:00 PM
Time for Receiving letter & sell of application forms	Monday to Friday From: 10:30 AM - 3:30 PM Saturday From: 10:30AM - 12:30PM
Time for Receiving Collection of Property Tax/Water Charge	Monday to Friday From: 7.30 AM - 10:30 AM Saturday From: 7:30AM - 10:30AM

No.	Items	Present time in general
1.	Mutation	15 days
2.	Getting Mutation Certificate after approval of Board meeting	5 to 10 days
3.	Sanction of Waterline connection/transfer	15 days
4.	Ferrule Cleaning	7 days
5.	Ferrule cleaning (emergency cases)	1 or 2 days
6.	Sanction of Site Plan	15 days
7.	Trade license	07 days
8.	Rickshaw license	Same day
9.	Assessment register Certificate	01 day
10.	Review & Re-Valuation	15 days
11.	Sanction of Birth/Death Certificate if registered	01 day
12.	Cleaning Cesspool	10 days
13.	Manual Cleaning	20days
14.	Sanction of Building Plan for Multistoried Building / Tower	30 days
15.	Renewal	10 days

E X P E C T A T I O N F R O M T H E C I T I Z E N
Timely payment of Municipal Taxes,
Maintenance of a clean environment
Stopping misuse of water
Making construction as per sanctioned plans and
Extending help in resisting illegal activities.